Author Geraldine Mongold

Just the Docs, Ma’am!

Have you ever worked on a project where you were tasked to create documentation after the fact? Have you needed to span that bridge between business analyst and technical writer? I’ve done a couple of these, and the challenge I’ve had each time was effectively estimating the work involved. Many …

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The Perfect Product Owner

I’ve been working on a client project where my role has been to coach a newly-hired product owner and help get a brand-new feature team running. The chap who was hired to fill the product owner role came to the team with a lot of business domain knowledge but almost …

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Agile vacation

“Plans are of little importance, but planning is essential.” – Winston Churchill This is one of the many awesome quotes by Winston Churchill, and one that is particularly useful to remember on software projects. Or family vacations. We just got back from a vacation, and we had our fair share of …

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Modeling the Atom

One of my many odd hobbies is an abiding interest in and passion for science, particularly the quirky, mind-boggling world of physics. For light bedtime reading, I keep a copy of Feynman’s Six Easy Pieces on my nightstand. Yeah, I’m a geek. However, most of physics isn’t so ‘easy’ to …

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Project Communication Tips and Tricks

Ever had one of those projects where it seemed you spent most of your time either trying to track down the right person to talk to or trying to get team members to talk to each other?  How do you deal with a project team or stakeholder group that has …

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BA Advice Column

Have a knotty problem at work? Need help navigating the treacherous waters of a crazy project? Just ask Betty the Business Analyst! She’s here to drop some wisdom on you for the asking. ——————– Dear Betty, I was sitting in a meeting today when my stakeholder started swearing quietly, in …

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The Perils of Being a BA

I’ve been in the software business for a while now – as a programmer, a project manager, and a business analyst. I think it’s affecting the way my synapses fire. Everywhere I experience poor customer service or encounter a web site that doesn’t work well, I get all tied up …

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Intellectual Honesty

During a recent discussion in the office, the term “intellectual honesty” was bandied about. At Seilevel, intellectual honesty is part of our stated core values, but it’s a term that’s easily misunderstood and misused. Feeling that I needed to understand better what this term really means, I hit the search engines …

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Making Agile Work

I’ve spent the past several months on an Agile project at a company that is going through the process of switching from an entrenched waterfall software development process to Agile. And while I’m still not going to claim to be an Agile guru, I’ve learned a few things from watching …

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Volunteer Power

Generally, when someone asks for project involvement or even shows a high amount of interest, I’ll find a way to include that person to the extent possible. It can sometimes make meetings more complicated, especially when you have to provide background information in order to ‘loop in’ the new person, …

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