Author Joyce Grapes

Spreadsheet Abuse

You have a lot of information you need to track and share with others. This information will have various attributes you will want to be able to sort and filter on. Perhaps you’re keeping up with issues on your project, enhancement requests for your application, or the requirements for your …

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One More Use for Use Cases

I attended an interesting presentation, “From Use Case Diagrams to Operational Profiles: Using QFD (Quality Function Deployment) to Find the High Traffic Use Cases in Your System” by Richard Denney. Denney presented a neat use for your list of use cases. Once you’ve identified your actors and use cases, get …

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Innovation, Design, and Requirements

About the same time I read Joe’s post Who’s the Designer—It Depends, I also read a great article by Geoffrey Moore on the Top 10 Innovation Myths. These two articles collided in my brain and gave me a new angle from which to explore Joe’s post. Joe raises an interesting …

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What Comes After Why?

As Product Managers, one of our roles seems to be to channel a 2 year old and ask “why, why, why”. Once we have gathered information, the team needs to make decisions. Sometimes we, the product managers, need to make recommendations and drive to decisions. How can we do this …

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How to Deal with “Bonus” Features

Here’s the situation: You’ve created the best requirements document ever written. You are eagerly reviewing the output from the development team (High Level Design Documents if you are lucky, early releases otherwise). And then it happens… you find out that there are “features” coming from the development team that weren’t …

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