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Business Objectives

How To Redesign an Organization Without Freaking People Out

Last month I was honored to speak at BBC in San Antonio. My talk was entitled “How to Redesign an Organization, Processes, and Technology all at Once Without Freaking People Out!” The biggest challenges in these major changes are the people and dependencies between the people, their processes, and the technology …

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Save Your Project (with this One Weird Trick)!

I have been doing tech projects for years. My first job in technology was driving around New Jersey in 1990 trying to get retailers to carry Windows 3.0. I used to joke that I was so good at my job, the Department of Justice sued Microsoft for being a monopoly …

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Do we have good requirements?

Do we have good requirements? I hear that question asked all the time as I work with our various customers.  Many organizations are looking to measure whether or not they have good requirements. Researchers are working on new methods to measure the quality of requirements. Unfortunately, both groups are trying …

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Why You Need a Project Portfolio

The goal of business case development–and it’s a very reasonable one–is to move away from having decisions about which projects to run based on the whims or argumentativeness of individual executives and towards a more objective decision-making process. The problem is that many organizations make the mistake of treating all …

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Ignore tasks, focus on decisions.

We all have our reasons for using a piece of software. Maybe it makes staying in touch easier, maybe it helps organize, or for that matter, make us money, maybe it’s just fun to interact with…whatever those reasons may be, the drive to get things done is not, and cannot …

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Gathering Requirements in a Green Field

In my time at Seilevel, I’ve had a chance to work with a number of different clients, operating in a range of industries. Oftentimes, these clients begin projects with a number of legacy systems that need updated or integrated with; it is a rare opportunity for a project team to …

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IFTTT: Acceptance Criteria for Daily Life

I recently downloaded an iPhone app called IFTTT (If This Then That). With IFTTT, users can automate phone and app functionality by constructing “recipes” that connect previously-unconnected features. For example, I could create an IFTTT recipe that sends an SMS message whenever I enter or exit a predefined area. After …

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Seeing the Forest through all of the Trees

I recently had a conversation with a fellow business analyst, Susan, regarding process flows. At Seilevel, we like to keep process flows focused on what people are attempting to accomplish. In my experience, I find that most people (there are always exceptions), know that when they press a button that …

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